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Cashback Offer - Terms & Conditions
1. Offer Eligibility & Applicability
1.1. Prepaid Orders Only: This offer is valid exclusively for Prepaid Orders. Orders placed using Cash on Delivery (COD) are not eligible for cashback.
1.2. Product Specificity: The cashback offer applies strictly to the specific Eligible Product(s) identified in the promotion. It does not apply to any other products or secondary items that may be included in the same cart.
2. Cashback Calculation & Limits
2.1. Single Unit Cap: 100% Cashback is applicable on only one (1) unit of the Eligible Product per order, regardless of the total quantity purchased.
- Scenario A: If you order two (2) units of the Eligible Product, you will receive cashback equivalent to the price of one unit only.
- Scenario B: If your order contains multiple units of the Eligible Product and other non-eligible items, the cashback remains capped at the price of one single unit of the Eligible Product.
2.2. Split Payments (Store Credit + UPI): If an order is paid using a combination of Store Credit and UPI/Online Banking, the cashback will be calculated and issued only on the actual amount paid via the external payment gateway (UPI/Cards). Any portion of the order value covered by existing Store Credit is excluded from the cashback calculation.
2.3. Lifetime Usage Limit: This offer is valid only once per user lifetime. Once a user has successfully received cashback for a specific promotional campaign, they will not be eligible for cashback on subsequent orders for that same product, even if the new order meets all other criteria.
3. Credit Mechanism
3.1. Type of Credit: The cashback amount will be credited to your account wallet as Silver Cash.
3.2. Usage Rules: As per standard platform terms, Silver Cash can be used to pay for up to 50% of future order values and comes with an expiration date (typically 30 days from issuance, unless specified otherwise).
4. Crediting Timeline
4.1. Post-Delivery Issuance: The cashback will be credited to your account only after the successful delivery of the order. Cashback is not issued at the time of purchase or dispatch.
4.2. Cancellations & Returns: If the order is cancelled or returned, the cashback will be voided or reversed from the wallet.